Help Centre

How do I create an account?

Click "Get started" on the homepage. Enter your email, choose a username, and set a password. You'll receive a verification email — click the link to activate your account.

How do I generate code?

Go to your dashboard, select an output type (Website, PDF, Excel, etc.), type your prompt in the box, and click Generate. Your code will stream in real-time.

What is prompt improvement?

On Starter plan and above, GetCode automatically refines your prompt before sending it to the AI. This significantly improves output quality without any extra effort from you.

How do I upgrade my plan?

Go to Dashboard → Billing and click Upgrade. You can switch plans at any time. Annual plans save 20%.

Can I get a refund?

Yes — full refund within 14 days of any paid plan, no questions asked. Email billing@getcode.one.

What happens when I hit my generation limit?

You'll see a clear message. You can wait until your limit resets on the 1st of the month, or upgrade for more generations immediately.

The output code has errors. What should I do?

Try adding more detail to your prompt. Describe exactly what you want, including specific sections, styles, or features. You can also try regenerating — AI output varies slightly each time.

Can I edit the generated code?

Yes. Copy the code into any editor (VS Code, Cursor, etc.) and modify it freely. It's your code to use however you want.

How do I get a live preview?

Live preview is available on Starter plan and above. After generation completes, click the Preview tab in the output panel.

How do I change my username?

Go to Settings and update your username. You can change it once every 30 days if the new username is available.

How do I delete my account?

Go to Settings → Danger Zone → Delete account. Your subscription is cancelled immediately. Data is deleted within 30 days.

How do I use the API?

Find your API key in Settings. API access is available on Pro and Team plans. See the API Reference page for full documentation.